Posted on Jan 13, 2016 10:05:00 AM by Rebecca Anderson

Incorporating Urgent PC Into Your Practice

Four doctors discuss ideas together

How can you do more for your OAB patients?

The issue of OAB is a big one. If you’re like most practitioners treating incontinence, and other voiding dysfunctions, you know that current measures aren’t enough. You may want to introduce a therapy like Urgent PC that will provide real benefit to a large number of your patients but are concerned that the process will be complicated, and/or take time you don’t have. 

Cogentix Medical has a team of professionals that will support you every step of the way to make it easy to incorporate Urgent PC. What will this process be like? Your Local Representative will be there to assist you, but this checklist will help you understand the steps required to get things up and running.

Getting Started With Urgent PC

Even before you place your first order, there are things that you can do to jump-start your Urgent PC program.  These include:  

  • Designating a staff member to lead the Urgent PC program.
  • Identifying the space(s) where the treatment will be administered.
  • Determining schedules by deciding whether treatment will be done on specific days or incorporated into the existing office schedule. 
  • Identifying patients who can benefit from Urgent PC. Work with your medical records department to find patients with OAB diagnosis codes:
N39.41     Urge Incontinence
R35.0       Frequency of Micturition
R39.15     Urgency of Urinary

  • Using Cogentix Medical health questionnaires for patients. These will help you determine a patient’s discomfort level, frequency patterns, previous treatment records, special circumstances (e.g. pregnancy, pacemaker) and interest in Urgent PC, PTNS treatment.


As a service to Urgent PC customers, Cogentix Medical provides training and certification for PTNS therapy. 

  • Staff will complete the training where they will identify and select patients, demonstrate they understand how the Urgent PC system operates, and perform a return demonstration.
  • Your biller/coder may wish to attend the training. This ensures that they understand the procedure, which may be helpful for further interactions with payers.

  • We also recommend that scheduling your first patients on the day of training. That way, staff gets a chance to apply what they've learned right away.


Urgent PC therapy is reimbursed by Medicare and many private payers. In addition our Reimbursement team is always willing to offer support.

  • Coverage varies by payer, so check for the latest information for your area. It contains policies from various payers for documentation criteria and treatment coverage

Patient Considerations

The best Urgent PC practices have a system for communicating therapy requirements and managing patient expectations.  For example: 

  • Offer and encourage patients to use voiding diaries to track their improvement and manage patient expectations. Patients who use voiding diaries report increased satisfaction with their medical care and serve as a reference to measure improvement.
  • Coach patients on the progressive improvement offered by Urgent PC therapy. Most patients see improvement within 6-8 weeks.
  • Ask patients to consult with you before discontinuing treatment.
  • Let patients know that once-a-month follow-up treatment may be needed to sustain improvements. 

The Next Step

Adding Urgent PC therapy can be highly rewarding for your patients and your practice. It's an effective therapy that's included as part of the AUA/SUFU OAB treatment algorithm. To learn more or to request a demo, contact Cogentix Medical at 866.258.2182.

Urgent PC for OAB

Urgent PC is indicated for the treatment of Overactive Bladder and associated symptoms of urinary urgency, urinary frequency and urge incontinence. Treatment with Urgent PC is contraindicated for patients with pacemakers or implantable defibrillators, patients prone to excessive bleeding, patients with nerve damage that could impact either percutaneous tibial nerve or pelvic floor function or patients who are pregnant or planning to become pregnant during the duration of the treatment. Most patients don't experience side-effects. If side-effects occur, they are typically temporary and include mild pain and skin inflammation at or near the stimulation site. Caution: Federal law (USA) restricts this device to sale by or on the order of a physician. For complete instructions for use, storage, warnings, indications, contraindications, precautions, adverse reactions and disclaimer of warranties, please refer to the insert accompanying each product or online at Urgent PC is a registered trademark of Cogentix Medical © 2015 Cogentix Medical. All rights reserved.

Rebecca Anderson
Rebecca Anderson has been a marketer in the healthcare industry for over fifteen years, the last ten of which have been focused on Urgent PC and other products from Cogentix Medical. Rebecca has a special fondness for Urgent PC, having been part of the Uroplasty team that launched the product to U.S. and International markets.
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